← Back to case studies Current Role · NIIT MTS UK · June 2023 – Present

AI-Enabled Immersive eLearning

Leading end-to-end UX/UI and content design for scenario-based, AI-enabled learning experiences. Client work and screens are confidential — this page details my approach and role instead.

RoleUI/UX & Learning Experience Designer ScopeDiscovery through developer handoff FocusAI-enabled, scenario-based, accessible learning design
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The specific client content, screens and platform for this role are covered by an NDA and can't be shown here. What follows is a genuine description of my process, role and design decisions — I'm glad to walk through actual screens and specifics in an interview setting.

What I own

I lead UX and UI design end-to-end for AI-enabled immersive and eLearning experiences — scenario-based simulations and adaptive learning journeys built for compliance, skills and behaviour-change contexts. That means owning the full arc: discovery and storyboarding, wireframing and interaction design, through to visual design and handoff to development.

Translating SME knowledge into learning design

A large part of this role is working directly with subject-matter experts and stakeholders whose knowledge is deep but not naturally structured for a learner's journey. I translate that complex input into scenario-based experiences that stay realistic and safe to practice in, without losing the accuracy the SMEs are responsible for. This is the same underlying skill as reducing ambiguity for a Product Manager or engineer — just applied to instructional content instead of a product roadmap.

Designing responsible AI experiences

Where the learning experience involves AI — adaptive feedback, simulated conversation, AI-assisted assessment — I design with transparency, explainability and human-in-the-loop principles built in from the start, rather than added afterward. Concretely, that means learners always understand when they're interacting with an AI-driven element, why they're seeing certain feedback, and where a human remains in control of outcomes that matter.

Using AI to accelerate the design process itself

Alongside designing AI-enabled products, I use AI-assisted workflows in my own process — accelerating content ideation, iterating on scenario variations faster, and prototyping interaction concepts before committing design time to full builds. This is a natural extension of the vibe-coding and generative-AI practice reflected in my certifications, applied directly to day-to-day design work rather than treated as a separate skill.

Contributing to design standards

Beyond individual projects, I contribute to design standards, accessibility guidelines and scalable UX patterns used across the wider design team — the kind of systems-level thinking that keeps a growing library of learning experiences visually and functionally consistent as new content gets added, rather than every module reinventing its own conventions.

What I can share in interview

I can walk through real examples of storyboards, wireframes, interaction patterns and the design-standards work described above in a live conversation — the NDA restricts sharing materials publicly, not describing or discussing the work directly with a prospective employer.

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